Privacy Policy

Information SiteTrack May Collect

• Account information such as email address, name, profile details, authentication identifiers, and account status.
• Project and site information such as project names, site records, notes, milestones, progress information, and related metadata.
• Tasks, reminders, contacts, notes, workspace information, and coordination records you create or manage in the app.
• Uploaded photos, files, and documents if you upload them, including related file information needed to display and manage them inside your projects.
• Location, address, site, or geocoding data if you enter it or use location, address, weather, or address autocomplete features.
• Subscription and purchase status through Apple App Store billing and RevenueCat.
• Support messages, bug reports, and related correspondence you send to SiteTrack Technologies.
• Scout AI prompts, messages, and relevant app context if you use Scout AI features.
• Basic technical information needed to diagnose app errors, support requests, and service issues.

How Information Is Used

SiteTrack Technologies uses information to operate SiteTrack, authenticate accounts, store and display project information, sync app records, provide support, manage subscription access, restore purchases, troubleshoot issues, and maintain service reliability.

Dedicated crash or error monitoring may be added in future and will be reflected in this policy when enabled.

Scout AI

If you use Scout AI, SiteTrack may process user-entered prompts, messages, and relevant app context through a server-side Supabase Edge Function. OpenAI may process that information to generate a response.

Scout AI is assistance only. It may be incomplete or incorrect and does not provide legal, tax, accounting, engineering, construction, safety, compliance, or other professional advice.

Service Providers

SiteTrack may use service providers to operate the app and related services. These may include:

• Supabase for backend services, database, authentication, storage, and Edge Functions.
• RevenueCat for subscription status and purchase entitlement management.
• Apple App Store billing for iOS subscriptions and payments.
• OpenAI for Scout AI responses when AI features are used.
• Open-Meteo for weather and geocoding information.
• Google Places if address autocomplete is enabled.
• Expo/EAS for app build, release, and update infrastructure.

Subscriptions and Purchases

SiteTrack subscriptions are handled through Apple App Store billing via RevenueCat. Apple handles App Store payment processing, and SiteTrack does not use external checkout for digital subscriptions.

Restore Purchases may be available in the app where relevant to refresh entitlement access.

Data Sharing and Sale

SiteTrack Technologies does not sell personal information. Information may be shared with service providers where needed to operate the app, provide support, manage subscriptions, process features you use, protect the service, or comply with legal obligations.

Retention, Export, and Account Deletion

We keep account and project information while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. You can contact support@sitetracktechnologies.com to request account deletion, access, or export of your data.

Data exports may be provided in a reasonable electronic format depending on the type of information requested.

You may request account deletion through the app where available or by contacting support. Deleting a SiteTrack account does not automatically cancel an Apple App Store subscription; subscription management is handled through Apple subscription settings.

Security

SiteTrack Technologies uses reasonable technical and organisational measures to protect account and project information. No online service can promise absolute security, so users should keep account credentials secure and contact support if they suspect account misuse.

Important Notice

SiteTrack helps organise project information and site coordination workflows. SiteTrack is not legal, tax, accounting, engineering, construction, safety, compliance, or professional advice. Users remain responsible for project decisions, site safety, statutory duties, professional review, and compliance with applicable laws and standards.